Legal
Privacy Policy
Effective September 15, 2026
This policy explains how Butcher and the Rye and Richard DeShantz Restaurant Group collect, use, and share information when you use butcherandtherye.com or contact us through the website.
Information we collect
We collect information you choose to provide, including:
- Your name, email address, phone number, and message when you use our contact form.
- A display name and the content of a review when you submit feedback about a menu item. Reviews are held for moderation and may be displayed publicly after approval.
- Your menu-item likes. Your browser stores a local preference so the site can remember which items you liked.
Like most websites, our website and the services that deliver it may also process technical information such as IP address, browser type, device information, requested pages, and timestamps for security, reliability, and basic operation.
How we use information
We use information to:
- Respond to questions, requests, and restaurant inquiries.
- Review, moderate, and publish guest reviews.
- Operate, secure, maintain, and improve the website.
- Comply with legal obligations and protect our guests, business, and services.
Service providers and external services
We use service providers to operate parts of the website. Convex provides website data and application services, and Resend delivers messages submitted through our contact form. These providers may process information on our behalf under their own terms and privacy commitments.
Reservation links take you to OpenTable, and private-event inquiry links take you to Tripleseat. Social-media, map, restaurant-group, and agency links may also take you to other websites. Information you provide after leaving our website is governed by the privacy policy of that external service. We encourage you to review those policies.
Local storage and cookies
The menu-like feature uses your browser’s local storage to remember your choice on that device. The website’s platform and authentication systems may use cookies or similar technologies that are necessary for security, session management, and site operation. You can control cookies and clear local storage through your browser, but some functions may no longer work as expected.
How we share information
We do not share personal information except with service providers that help us run the website and respond to you; when required by law or legal process; to protect rights, safety, and security; or as part of a business reorganization, financing, merger, or sale. Approved reviews and their submitted display names may be shown publicly on the website.
Data retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, moderating reviews, maintaining business records, resolving disputes, and meeting legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no method of online transmission or storage is completely secure.
Your choices and privacy requests
You may ask to access, correct, or delete personal information you have provided to us. Depending on where you live, applicable law may give you additional privacy rights. We may need to verify your identity before completing a request, and some information may be retained where permitted or required by law.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the site, please contact us so we can review the matter.
Changes to this policy
We may update this policy as our website or practices change. The effective date at the top of this page shows when the policy was last revised. Material changes will be posted on this page.
Contact us
For questions or privacy requests, contact Butcher and the Rye through our contact page, call (412) 391-2752, or write to 212 6th Street, Pittsburgh, PA 15222.